Welcome! Getting Ready for Your First Appointment.
If you would like to schedule your first appointment with a counselor, please call or email us and we will assist you. We are a small and private clinic. We will respond at the earliest opportunity during regular business hours, Monday – Friday.
Where is the counseling center located?
The counseling office is located at 650 1st Avenue North, Suite 114, (note: this is not the mailing address) in the Gardner building on the corner of Roberts Street and First Avenue North. Enter the building using the main entrance facing 1st Avenue (facing the federal building).
Upon entering the building lobby, the suite is located to your right just beyond the salon.
Where should I park?
Parking is available in the parking lot located on the west side of the building. The first five spots in the first row are reserved for customers. These spots are marked and easy to identify. On-street parking is usually available on the east and north side of the building. We don’t anticipate that you will have difficulty locating a parking spot, but if you do, please call and we can assist you.
What should I bring?
If you have access to a printer, please bring your completed intake form and any notes that you would like to share with your counselor. If using insurance, please remember to bring your insurance card and a picture ID. We recommend placing these items in your purse, briefcase or backpack the night before your appointment. It is very easy to forget the items as the appointment is not part of your usual routine or you may be nervous. If there is anything that we can do to assist, please let us know.
What should I expect?
Once you enter the suite, you will be in the lobby area. Please have a seat and we will be with you at the time of your appointment. Please try to relax and collect your thoughts. Many people are nervous at first, but soon relax. We want to assist you, not add to your stress. We’ll talk about your concerns and discuss your hopes for our work together.
It is great if you can complete the intake form in advance. If you are using insurance, we are required to ask many of the questions on the form. If completed in advance, we will have more time to talk and discuss your concerns. Options? You can download and print the form, or we can mail /email the form to you. Let us know how we can help.
Need help getting ready for your appointment?
We can assist you.
Cost & Payment Options
Clinical Counseling Program
We are currently accepting patients with Blue Cross Blue Shield plans, Sanford, and self-pay.
If you have a medical need (such as an anxiety or depression condition), you will most likely have insurance coverage. Mental health concerns like anxiety and depression are medical conditions. If you choose to use your insurance coverage, you are responsible for co-pays and any services not covered under your insurance plan.
Considering Self-Pay? Many people choose self-pay as it offers a higher level of privacy and information is not shared with your insurance provider. A % discount is provided for self-pay appointments. Payment is collected at the time of your appointment.
During the scheduling process, your provider will give you access to our patient education and fees page. The link provides more information about patient rights, confidentiality, and cost of services.
Please let us know if you have questions and we will gladly assist you.