First Appointment

Preparing for Your First Counseling Appointment

Counseling Appointment

FAQ

What you need to know for your first in-office counseling appointment.

We’re located at 3239 Oak Ridge Loop East, West Fargo, in the Oak Ridge Office Park. Our office is located on a loop road directly behind Faith Hands Daycare and Maximum Performance Gym.

You can enter the business loop from three directions. We recommend the following path (driving West on 32nd Avenue):

  1. Turn left on 6th Street East (at the Oak Ridge sign) and take the first right on Oak Ridge Way (ignore any construction signs), which will bring you to the business loop.
  2. Take the second left turn on Oak Ridge Loop. Our building is at the end of the road.

You may also enter the loop:

  • Turn between Maximum Performance Gym and Faith Hands, taking the road between into the loop.
  • Turn left at the corner of 32nd Avenue and 4th Street East, at the stop light, and then take your first left turn. This road will take you to the loop as well.

You will see a large wood sign on the front of the building. Review or print map:

VIEW or DOWNLOAD MAP HERE

Parking is available in front and on the side of the building. A small parking lot is also located in the loop.

The front parking spaces are reserved for customers, so spots will clear at the top of each hour.

 

Well, that depends on which path you choose to complete the intake process.

If you complete your digital intake form online, simply arrive at the time of your appointment. To begin the digital process, CLICK HERE.

Not comfortable with online registration? No problem. If you have access to a printer, please bring your completed paper intake form CLICK HERE and any information you would like to share with your counselor. If using insurance, please remember to bring your insurance card and a picture ID.

We recommend placing these items in your purse, briefcase or backpack the night before your appointment. It is easy to forget the items as the appointment is not part of your usual routine or you may be nervous.

Once you enter the building, you’ll be in the lobby area. Please be seated and we will be with you at the time of your appointment.

Try to relax and collect your thoughts. Breathe. You’re in good hands.

Yes. Our location is mobility friendly. Front door access. No stairs. Firm flooring. And an ADA compliant bathroom.

We are in-network with Blue Cross Blue Shield (PPO) and Sanford Health.

We accept cash, checks, flex and health benefits cards, and most credit cards.

Co-payments and fees are collected at the time of your appointment.

CLICK HERE for rates.

 

Please give 24 hours advance notice to cancel or reschedule your appointment. We hold your session time exclusively for you.

CLCEC staff care for people with vulnerable health issues, so it’s especially important for us to exercise caution against the COVID-19 virus. All staff are vaccinated and take precautions for your safety.

Please follow our current mask policy:

  1. Masks are required to enter the building. If you do not have a mask, your provider will supply a mask.
  2. Seating is positioned 6 feet apart. Once in-session and seated, you may remove your mask or keep it on.

We also have a cleaning protocol in place. 

Please keep in mind; if there is an exposure from a client or staff, the office may close to in-office sessions quickly. For that reason, every appointment has a Medical Zoom link, which allows us to change from an In-Office to an E-Visit at a moment’s notice.

 

Counseling for anxiety. We're here to help.